COMMUNITY SUPPORT
Support BAOI
BAOI is developed to provide free IT tools, definitions and resources. Your contribution helps fund hosting, domain names and the development of new features.
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🖥️Hosting & infrastructure
Servers, storage, backups and technical services needed to keep BAOI online.
🌐Domains & online services
Domain names, certificates and services required to operate and secure the site.
🛠️Development & testing
New tools, diagnostics, content, testing environments and technical improvements.
Suggested support levels
These are simply reference amounts. The final amount is selected on the payment provider page when that option is available.
3 €5 €10 €20 €50 €
TransparencyContributions are voluntary. Unless explicitly stated otherwise, they do not qualify for a tax receipt. Payment and any recurring-payment management are handled by the selected provider.
Get help with BAOI
Support BAOI explains how to report a problem with the toolbox, provide reproducible evidence and distinguish a BAOI product issue from the infrastructure incident being investigated. Clear reproduction details make fixes faster and safer.
What to include in a useful report
- Identify the exact BAOI page/tool, language and action that produced the problem.
- Provide the BAOI version, browser/runtime context and exact visible error without including passwords, tokens or customer secrets.
- State the expected behavior, actual behavior and the smallest reproducible sequence.
- When requested, use Exporter TOUT BAOI because it is designed to collect bounded diagnostics while redacting sensitive material.
How to confirm a BAOI fix
Retest the original reproduction sequence after an update and confirm both the affected function and its adjacent FR/EN/public-runtime contracts remain correct.
Safe diagnostic evidence
Prefer screenshots with secrets removed, timestamps, HTTP status, BAOI version and bounded diagnostic exports. Never include active secret links, passwords or API keys.
Frequently asked question
Should I send a password or active BAOI Secret link in a support request?
No. Support evidence must never contain plaintext passwords, secret keys or active one-time-secret URLs.
Related BAOI resources: IT tools · procedures · IT dictionary.