Analyze this Windows computer
Download and run the lightweight PowerShell collector to create a BAOI diagnostic ZIP for analysis.
Collect workstation information with the official read-only PowerShell script, import the diagnostic ZIP, explore likely causes or follow a guided troubleshooting workflow.
Pick the method that matches the available evidence.
Download and run the lightweight PowerShell collector to create a BAOI diagnostic ZIP for analysis.
Use the guided diagnostic assistant even if you do not have a collected diagnostic ZIP.
Open guided diagnosisReview Windows, FortiGate, SMTP and service logs with the IT log analyzer.
Open the log analyzerFollow these five steps to collect a Windows workstation report and open it in Diagnostic Analyzer. No installation is required.
Download the official read-only script. The downloaded filename is: BAOI-Collector-EN.ps1.
Right-click Start, choose Terminal (Administrator) or Windows PowerShell (Administrator). Elevated access enables the most complete read-only diagnostics; run only on systems you are authorized to inspect.
In PowerShell, paste the following command. The Bypass setting applies only to the new PowerShell process launched by this command. Follow your organization’s security policies.
powershell.exe -NoProfile -ExecutionPolicy Bypass -File "$env:USERPROFILE\Downloads\BAOI-Collector-EN.ps1" -OutputDirectory "$env:USERPROFILE\Desktop"If the file name includes (1) or your browser saved it elsewhere, adjust the path in the command.
First verify the file comes from BAOI. If it is trusted, remove the downloaded-file block using the command below, then repeat step 3. Do not disable system protections globally.
Unblock-File -Path "$env:USERPROFILE\Downloads\BAOI-Collector-EN.ps1"Wait until the script completes. It prints the ZIP path and normally creates BAOI-Diagnostic-YYYYMMDD-HHmmss.zip on your Desktop. Return to this page, choose the ZIP below and inspect the health score, probable causes and technician report.
Open the import area ↓Privacy: The collector does not intentionally read personal documents, passwords or browser history. Its ZIP can still contain device names, identifiers, network configuration and event log messages. Inspect it before sharing and only upload it when you authorize analysis.