PRACTICAL IT RESOURCES
Diagnostic assistants
Access the BOAI assistants to quickly diagnose network, Windows, messaging, VPN, WordPress and backup incidents
Email impossible to send or receive
Orient an incident Outlook, webmail, SMTP, authentication, quota, MX or rejection 550.
BackupFailed backup
Isolate inaccessible storage, space deprivation, VSS error, expired identifiers or failed backup service.
NetworkingInternet or network inaccessible
Identify a Wi-Fi, cable, DHCP, DNS, router or access provider problem.
WindowsWindows computer slow
Distinguish a loaded boot, lack of space, CPU saturation, memory or disk, and an application problem.
CybersecurityVPN impossible to connect
Distinguish an Internet failure, refused authentication, IPsec/SSL negotiation, or route problem after connection.
WebWordPress site in error
Orient a critical error, a blank page, a 500 error, an inaccessible base, 404 or a very slow site.