Error code

Event ID 4740 — Locked user account

Active Directory locked an account after repeated authentication failures.

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Event ID 4740. — Locked user account

Domain : Active DirectoryPriority: High

What does this error mean?

Active Directory locked an account after repeated authentication failures.

Probable causes

  • Obsolete registered password
  • RDP session
  • planned service or task

Verification and resolution

  1. Identify Caller Computer Name
  2. Search 4625 on source
  3. Check services, readers and tasks
Precaution: Unlocking without finding the source often causes a new lock.

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