Error code

SERVFAIL DNS — DNS server failed

The DNS solver was unable to provide a valid response to the request.

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DNS SERVFail — DNS server failed

Field: DNSPriority: High

What does this error mean?

The DNS solver was unable to provide a valid response to the request.

Probable causes

  • DNSSEC failed
  • inaccessible authority server
  • delegation problem
  • internal error of the solver

Verification and resolution

  1. Compare multiple solvers
  2. Directly interrogate the Authoritative Servers
  3. Check DNSSEC and the delegation chain
  4. Control DNS server logs
Precaution: Do not confuse SERVFAIL with NXDOMAIN: the name may exist but the resolution has failed.

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