Error code

SMTP 421 4.4.2 — Stopped SMTP connection

The SMTP server temporarily closes the connection or cannot continue the session.

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SMTP 421 4.4.2 — Stopped SMTP connection

Domain: Email.Priority: Medium

What does this error mean?

The SMTP server temporarily closes the connection or cannot continue the session.

Probable causes

  • timeout network
  • overloaded service
  • connection interrupted

Verification and resolution

  1. Test Connectivity TT
  2. Control logs SMTP
  3. Compare with another network
Precaution: Check the timesouts before changing the TLS settings.

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