Error code

Snapshot chain invalid — Inconsistent snapshot chain

A virtual disk or backup depends on a missing or invalid parent in the snapshot chain.

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Snapshot chain invalid — Inconsistent snapshot chain

Domain: Backup / VirtualizationPriority: Critical

What does this error mean?

A virtual disk or backup depends on a missing or invalid parent in the snapshot chain.

Likely causes

  • A parent disk or descriptor was deleted
  • A move or copy operation was incomplete
  • The datastore filled up during snapshot activity
  • Snapshot consolidation was interrupted

Checks and resolution

  1. Stop non-essential changes to the affected VM or backup chain.
  2. Inventory every descriptor and virtual disk in the chain.
  3. Verify CID and parentCID relationships where applicable.
  4. Work on a copy or open a vendor support case before editing descriptors.
Precaution: Do not edit VMDK

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