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0x80073712 — Damaged component store

Diagnose Windows error 0x80073712, inspect component-store corruption, and use the correct DISM ScanHealth, RestoreHealth and SFC commands.

TopicComputer error codes → About 2 min read

0x80073712 identifies ERROR_SXS_COMPONENT_STORE_CORRUPT. Windows servicing has found an inconsistent component store, which can prevent an update or component operation from completing.

What does this error mean?

Record the complete error, the update or operation involved, the time and the installed Windows version. Review CBS.log and DISM.log before choosing a repair source or repeating the operation.

Probable causes

  • An interrupted or unsuccessful servicing operation left inconsistent component data.
  • Required repair content is unavailable or does not match the installed Windows image.
  • Storage or file-system problems are contributing to repeated corruption.

Verification and resolution

  1. Use an elevated terminal on the affected Windows installation and preserve a current recovery option.
  2. Run the component-store scan and read its result. If corruption is repairable, run the repair command and wait for completion.
  3. After a successful DISM repair, run System File Checker, then retry the original update or operation.
  4. If DISM cannot obtain repair files, investigate its error and select a supported source matching the installed Windows version.
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

ScanHealth checks the component store. RestoreHealth performs a repair and may use Windows Update or a configured source. These commands do not replace investigation of failing storage or an incompatible repair source.

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