Windows indicates that the network printer is offline or the prints remain pending.
Probable causes
- IP address changed
- Printer turned off or disconnected
- Improper Port-Tive
- Spoulent blocked
- Pilot or file of printing
Verifications.
- Ping of the printer – Test his IP address.
- Open its web interface « If available, check that she answers.
- Control Windows port — Check that the port is pointing to the correct IP.
- Control the queue « Look at if a document blocks the whole tail.
Solutions…
- Correct the address/port
- Delete only the blocked document if necessary
- Restart the blower with caution if several printers share the service