Troubleshooting / symptôme

A VLAN does not have Internet access

VLAN stations communicate locally but do not access the Internet.

⌚ About 2 min read
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Real-world problem · V2

Quick troubleshooting view

What you are seeing

VLAN stations communicate locally but do not access the Internet.

Likely causes
  1. policyGolden absent
  2. NAT absent
  3. incorrect road/passerelle
First checks
  1. Test Bridge
  2. Public IP tester
  3. Check forGarten/NAT
Recommended actions
  1. Add/correct policy
  2. Configure NAT
  3. Correct road or road (in '56)
Start Symptom → Cause →
& VLAN NetworkIntermediate.

VLAN stations communicate locally but do not access the Internet.

Important: relevez toujours le message d’erreur exact et l’heure du problème avant de modifier la configuration. Les actions proposées doivent être adaptées à votre environnement.

Causes probables

  • policyGolden absent
  • NAT absent
  • incorrect road/passerelle

Diagnostic étape par étape

  1. 1

    Test Bridge

    Ping of the VLAN's 'Phate'.

  2. 2

    Public IP tester

    Distinguish DNS routing.

  3. 3

    Check forGarten/NAT

    Compare with a functional VLAN.

Commands utiles

ping 1.1.1.1..
tracet 1.1.1.1

Solutions possibles

  • Add/correct policy
  • Configure NAT
  • Correct road or road (in '56)
Quand escalader ?

Crack if the problem affects multiple VLANs or WAN.

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