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Microsoft 365 MFA buckle

The user is constantly re-demanded to authenticate or validate MFA

TopicIT troubleshooting → About 1 min read

The user is constantly re-demanded to authenticate or validate MFA.

Probable causes

  • Conditional Access
  • tokens/cookies
  • MFA method failing

Verifications.

  1. Test Private Browser – Clear local cache.
  2. Read Sign-in-news — Identification of applied policy.
  3. Check MFA methods – Control registration.

Solutions…

  • Correcting policy CA
  • Revoking sessions if necessary
  • Reregister MFA method

When to climb?

Climb before changing a global Conditional Access rule.

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