CMDB
A basis that identifies the components of the information system and their relationships.
View definitionClear, practical definitions to understand network, security, systems and IT vocabulary.
A basis that identifies the components of the information system and their relationships.
View definitionA planned change in infrastructure, application or service.
View definitionUnplanned interruption or degradation of a computer service.
View definitionThe underlying cause of one or more incidents.
View definitionMonitoring observes service availability, performance and health to detect anomalies and support useful operational action.
View definitionA commitment defining a level of service expected between a supplier and a customer.
View definitionA monitoring that regularly simulates a user action or request.
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